Senior Care & Living Communities

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As an insurance broker dedicated to the senior living sector,  I am amazed and impressed by  how many of our current and future clients  have expanded their resident services offerings in order to meet increased acuity levels and the  socialization needs of residents and their families given the regulatory, legal and labor climate challenges that exist.

At the same time, the commercial insurance marketplace has become increasingly challenging given the recent tragic  natural disasters, the withdrawal of casualty insurance carriers form the marketplace, and the increasingly hostile litigation environment.

Heffernan continues to offer a client platform that features unique carrier access and proactive, and hands on  advocacy in the rapidly changing and challenging commercial insurance marketplace.  I believe the odds are very good that we can make a very favorable  impact on your commercial insurance placements via a fiercely proactive brokerage experience.

Would you be open to updating me on your current placement and interest level  in a brief conversation or email exchange?    10 minutes or so should be enough time for us to determine if next steps are mutually beneficial.

Thank you for your ongoing consideration!

Brant Watson
Senior VP
D: 925.295.2506
C: 925.330.1151
brantw@heffins.com

Risks Affecting Assisted Living/Residential Care Communities


  • Complex healthcare laws, such as the Americans with Disabilities Act
  • Ever-changing individual health insurance regulations
  • persistent cyber attack/patient privacy threats
  • Opportunities for patient abuse or neglect from patient handling mishaps to sexual abuse
  • Accidents occurring while transporting patients
  • Patients property theft or damage
  • and more

Any number of incidents can occur, from staff giving the wrong medication to accidents in a physical therapy center to unauthorized access of confidential patient information.

If your care business allows pets, that presents an even greater liability. Being pro-actively prepared for these or other incidents with a comprehensive insurance policy is paramount for your financial stability and business reputation.

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